Frequently Asked Questions
We specialise in fashion jewellery, which means our pieces are designed with the latest trends in mind. Our collection is made up mostly of artificial pieces, many of which are crafted from stainless steel with a beautiful gold plating.
Currently, we’re shipping exclusively within the UK. However, we’re thrilled to announce that in July 2023, we’ll be extending our shipping services to include the European Union.
We’re all about giving you options, so we have two fantastic Royal Mail services you can choose from:
Royal Mail Tracked 24: If you’re eager to receive your shiny new pieces, this is the way to go. For just £4.15, Royal Mail aims to deliver these parcels the next working day after dispatch. It’s all about getting your stunning new accessories to you as fast as possible!
Royal Mail Tracked 48: Fancy a more leisurely and eco-friendly delivery? Then this cost-effective choice is for you. For only £3.45, Royal Mail targets delivery within two to three working days for over 94% of postcodes. Your new jewellery will be with you in no time!
And here’s the cherry on top: if your order is over £75, we’ll ship it for free! So you can add to your collection without worrying about additional shipping costs.
After you place your order, we aim to dispatch it within 1 to 2 working days. From there, if you’ve chosen our Standard Delivery option, you can expect your order to arrive in 2-3 working days. If you’ve selected First Class Delivery, your order should arrive within 1 working day from dispatch. Do note that these are typical time frames and can vary slightly based on Royal Mail.
We want you to adore your new jewellery! If, for any reason, you’re not completely happy with your purchase, we accept returns within 14 days of receipt. Items must be returned in their original condition. Please note, return shipping costs are the responsibility of the customer.
Absolutely! Once your order is shipped, you’ll receive a confirmation email with a tracking number. Simply enter this number into our ‘Track Your Order’ page to see your delivery’s progress.
We accept most major credit and debit cards, as well as PayPal for your convenience.
We’re constantly on the hunt for the next fashion-forward piece to add to our collection. New items are added frequently, so check back often or sign up for our newsletter to stay in the loop!